Medical Centre | Bulk Billing Doctors | Mount Tamborine | Mountain Medical Centre | 
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44 Southport Ave, Eagle Heights 4272

FAQ

The most common questions asked at Mountain Medical Centre

At Mountain Medical Centre everyone is important to us.

When it comes to your health there’s no such thing as a silly question.

Our Team of professional doctors are here to listen first, treat second. We want you to feel comfortable speaking to our doctors about any Mental Health or physical health concerns you have. We don’t rush our patients, you’re not just another number. You’re a part of our community, and we are part of yours.

Find us at 2/44 Southport Avenue, Eagle Heights, Tamborine Mountain QLD 4272

Medical Centre | Bulk Billing Doctors | Mount Tamborine | Mountain Medical Centre | Faq

We’re located in Tamborine Mountain in the Gold Coast Hinterland. We welcome all residents in and around the surrounding areas of Eagle Heights, Mt Tamborine, Tamborine Mountain, North Tamborine, Canungra, Wongawallan, and Upper Coomera. But of course, anyone passing through is also welcome.

Yes, we are a bulk billing medical practice. If you do not have a Medicare card, a standard consultation is $70. We do not have EFTPOS facilities.

A standard consultation is $70. And a long consultation is $110 – please be aware that we do not have EFTPOS facilities, payment will need to be made in CASH.

Yes. We understand that sometimes people are too sick to come into our surgery. Phone us during our business hours Monday to Friday 8:30am to 5:00pm, preferably in the morning, and we’ll arrange for one of our doctors to visit you at home.

You can ring your doctor during surgery hours. Our staff are trained to deal with emergency calls.

If your doctor has ordered any investigations, please make an appointment for follow-up of results. We will send a SMS to you when we receive results. You will need to make an appointment to discuss all results.

  • Health Check-ups
  • Family planning
  • Pap smears, Pregnancy tests
  • Ante-natal care
  • ECG: heart check
  • Spirometry: lung test
  • General Counselling
  • Immunisation: children, adults, travel vaccinations
  • Minor procedures : suturing cuts, removing moles, skin cancers
  • Liquid nitrogen ‘freezing’ cryo therapy for sunspots and warts
  • Weight management
  • Nutrition advice
  • Skin checks
  • Recalls and Reminder Systems are in place for patients’ convenience

If you need any further information on the services listed below, please click the link to find out more

We only ever collect the personal information necessary for providing you with the medical care you need or seek. Where possible we will collect the information directly from you. We may ask you for assistance at times, just to ensure our information is accurate and up to date.

Our 'Privacy Policy' underpins our handling of privacy issues. Our clinical and non-clinical staff and GPs are trained in good privacy practice. Patient privacy information is available from the practice. Our informed and caring staffs and GPs can advise you on any of your privacy concerns.

Our practice has developed a policy to protect your privacy in compliance with privacy legislation. Our policy is to inform you:

  • That we need you consent to collect information about you
  • What personal information is being collected
  • Who is collecting your personal information
  • How your personal information is being used
  • To whom your personal information is being disclosed
  • That you may discuss any concerns you have about how we handle your information

To provide you with a quality health service we may disclose selected personal health information to others involved in your treatment and care such as: a treating hospital, specialist, pathology provider, provider of medical imaging services, pharmacist, dietician, physiotherapist, or other allied health practitioner.
We only disclose those details necessary for you to receive appropriate care from the health service concerned.

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